We aim to get our quotes back to within 24 hours given that we have the appropriate information. Here are Medici we offer 10 day turn around, from template pick up on majority of our kitchen tops. This may vary from job to job. In special instances we can provide a 5 day turn around. This will have to be assessed on the size of the job and how busy we are.
Our quality is of the highest caliber, we have been in the stone industry for over 30 years. Our quality is backed by our workmanship warranty and we use the best product that have been tested and proven time and time again. We only use Australians and Italian glue to fabricate and install. Our stone product that we fabricate all have geniune certification and accreditation.
The ease of working with Medici is proven by our repeat customers. We're just hassle free, easy to work with. We are flexible to work with the customers and value their input. We have someone on the road consistently that offers advice structurally and design advice. We will work in with you to make sure that we can install at appropriate times and that we tent to all your required needs.
We provide a full service, in house measure and quote, easy to deal with staff that respect the customers requirements. We provide after care service, repairs(chips, scratches), re-sealing, proving after care product. We have been commended on our after care service and problem solving rectify and dramas as soon as possible, hassle free.
We offer a 5 year warranty on all our workmanship that we complete. This includes lamination of stone, all mitre joins, surface joins, under mount sinks and installation. Most stones come with a 10+ year warranty on the stone itself. This is provided by the stone supplier.
Our customers get the best value for their money at Medici because we make sure that they are using material most effectively. We offer the best stone options that may be on special and we use factory stock to assist to lower the price to complete the job.
We offer a free in house measure and quote within the metro area. With every benchtop installed we won't leave you without some small gift on top of it and an adequate product to keep your surface clean and shine.