We aim to get our quotes back to within 24 hours given that we have the appropriate information. We offer ten days turn around, from template pick up on the majority of our kitchen tops -this may vary from job to job. In particular instances, we can provide a five-day turnaround -this will have to be assessed on the complexity of the job needs to be done and how busy we are.
Our quality is of the highest calibre, we have been in the stone industry for over 30 years. Our work quality is backed up by our workmanship warranty, and we only use the best products that have been tested and proven time and time again. We only use Australians and Italian glue to fabricate and install. All stone products we fabricate have official certification and accreditation.
The ease of working with Medici Marble & Granite is proven by the number of repeat customers we have, and the new customers we acquire through referrals. We are flexible to work with, and we highly value our customer's request and requirements. We have someone on the road consistently that offers excellent advice on structures and designs. We will work closely with you to make sure we can finish the project within agreed time, budget and requirements.
We provide a full service, and in-house measure and quote. Our staff are easy to deal with, and they have high respect all our customers. We offer aftercare service, repairs (chips, scratches), re-sealing, proving aftercare products of highest quality. Customers have been commending us on our aftercare service and problem-solving abilities. If one of our customers has issues with our recently installed stone, we make sure to handle it with ease as fast as possible - no gimmick, no hassled, no fuss.
We offer longer warranties on all projects we completed. This includes lamination of stone; all mitre joins, surface joins, under mount sinks and installations. Most stones come with a 10+ year warranty from the stone supplier, and because we are producing jobs that are of highest quality, we backed all our works with up to 5-year warranty.
Our customers get the best value for their money at Medici because we make sure that they are using most efficient materials. We offer the best stone options that may be on special, and we use factory stock, competitive prices, without comprising the quality.
We offer a free in-house measure and quote within the Perth metro area. With every benchtop installed we won't leave you without some small gift on top of it and an adequate product of highest quality to keep your surface clean and shine.
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